Privacy

Your data rights

Ask for a copy of your personal data, or ask us to correct, delete or restrict it. You can do this at any time, and you don't need to accept updated terms first.

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What happens next

We confirm it's you. Requests made while logged in come from your verified email. We may ask for more if needed, but never more than necessary.
We reply within one month of receiving your request. If it's complex we may need up to two more months; we'll tell you why within the first month.
Nothing is deleted automatically. A person handles every request. Before deleting anything, we check whether some information must be kept (for example to deal with a legal claim or a booking dispute) and tell you what we're keeping and why.
Usually free. We may refuse or charge a reasonable fee only where a request is clearly unfounded or excessive, and we'll explain why.

Other things you can do yourself

Withdraw an enquiry from your account. This cancels visits arranged through AgentPitch and stops branches seeing your details through us.
Change your login email or marketing email choice in your account.
Branch staff can switch new-enquiry email alerts on or off in the agent dashboard.

Privacy and data-protection email: hello@agentpitch.co.uk.

Read more in our Privacy Notice. If you're unhappy with our response, you can complain to the Information Commissioner's Office at ico.org.uk.